1. Order Processing Time

We typically require 3-5 business days to prepare an order for shipping at Craftstoy. Our objective is to expedite orders as quickly as possible. Note that our order processing and shipping occur on business days, from Monday to Friday, excluding weekends. Remember, the preparation and shipping of orders are two separate processes, each with its own duration.

2. Customs and Import Taxes

Customers are accountable for any customs and import taxes that might be applicable. Craftstoy is not responsible for delays caused by customs.

3. Usage Guidelines: Name Puzzle

Craftstoy understands that children's developmental needs change with age. Therefore, we design toys that are age-appropriate and support the evolving needs of children.Toys for children aged 12 months and older are crafted to stimulate interest in learning colors and letters, develop fine motor skills, and enhance speech skills. Our team has developed wooden personalized puzzles specifically for children aged 12 months to 3 years.

4. Description

The Wooden Name Puzzle from Craftstoy is an educational instrument that aids in learning colors and letters and in the development of fine motor and logical thinking skills. It is crafted using bright, natural materials to ensure safety and interest in learning about the surrounding world.

5. How to Play

The puzzle is designed for children to independently fit shapes and letters into the right slots. These slots only accept their corresponding letters and shapes, which helps develop logic, fine motor skills, and creativity.

The toy set includes:

• A base board
• Letter inserts
• Two figurine inserts

All components are made from birch wood and painted with non-toxic, saliva-resistant paint. The edges are rounded and smooth, ensuring safety. All packaging materials are non-playable and should be removed before use.

6. Operating Guidelines

• Remove the packaging before use.
• Keep the toy clean.
• Protect from direct sunlight, fire, and extreme heat.
• Prevent liquid contact.
• Do not use it if parts are damaged.

7. Warning

This toy is not suitable for children under 12 months and should be used under adult supervision. Store it in a moisture-free, fire-safe place.The toy is made with water-based pigment paint and general-purpose plywood from deciduous trees. Craftstoy's product complies with Directive 2009/48/EC on toy safety and is certified with a declaration of conformity to the CE standard.